Skip to main content

HDFC Bank launches Video KYC facility to open new accounts

Mumbai: HDFC Bank has announced the launch of Video KYC (Know Your Customer) facility. After successful completion of the pilot project, HDFC Bank has deployed consent-based Video KYC facility as an alternate method of establishing the prospective customer’s identity, during the account opening process in a safe and secure environment.

The video KYC facility is a result of an Agile Pods comprising teams from Branch Banking, Digital Banking and Retail assets working together. At HDFC Bank, there are various Agile Pods working on new products and services for customers. This is in line with the One Bank vision of harnessing the competencies and capabilities of various teams for strategic projects in the Bank.

The Video KYC facility has been deployed for Savings and Corporate Salary accounts and Personal Loans so far and will be rolled out for other products in a phased manner. As per the RBI directions, successful completion of Video KYC is equivalent to full KYC and the customers are eligible for all financial / banking products. It is available on working days from 10 am to 6 pm.

Click below to watch a video on this offering:

https://www.youtube.com/watch?v=co4_QvW9jNo&feature=youtu.be

Prospective customers can now sit in the comfort of their home or office and open a full KYC – all benefits account in HDFC Bank in a few minutes and avail the bank’s world-class products and services. The Video KYC process is online, secure, and quick. It is a paperless, contactless, and recorded interaction between a Bank official and the customer.

For Video KYC, customer needs to:

• Complete Aadhaar OTP-based EKYC in Bank Application

• Keep original PAN Card handy

• Be in India while performing Video KYC

• Have a smartphone with good data connectivity

After the customer completes his / her Aadhaar eKYC through the Bank Website / Insta Account Opening App available on Playstore, he / she gets connected to a Bank official who undertakes Video KYC.

Typically, during a Video KYC involves the bank official will

• Verify customer’s information

• Click customer’s picture

• Click customer’s PAN card image

• Video KYC’s audio-video interaction is validated before the account is finally activated.

“We are delighted to announce the launch of Video KYC,” said Mr Arvind Vohra, Group Head – Retail Branch Banking, HDFC Bank. “In the first phase, we’re rolling it out for Savings and Corporate Salary and Personal Loans customers and will be rolled out for other products in a phased manner. This facility is in line with our objective to leverage technology to deliver convenience to our customers. We are happy to state that the Video KYC is an outcome of our agile pod working together as part of the One Bank vision taking one more step in customer experience excellence journey.”

To know more about HDFC Bank, log on to www.hdfcbank.com  

Labels:

Comments

Post a Comment

Popular posts from this blog

Dr Laxman Singh failed repeatedly before cracking UGC NET multiple times

Muzaffar Nagar:   Dr. Laxman Singh of Muzaffar Nagar (Uttar Pradesh) has got appreciation from the India Book of Records (IBR) on qualifying UGC-NET exam six times. He qualified UGC-NET examinations in 11 subjects including Political Science, Sociology, Indian Culture, Arabian Culture and Islamic Studies between December 31, 2005 to September 24, 2020, as confirmed on January 19, 2021. Dr. Laxman Singh said, “I got failed two times in the 9 th standard and it took me six years to complete the bachelor degree, as I got failed five times in my bachelor degree programme. I was considered a very poor students that’s why I wanted to prove my mettle to the world and now I have done that.” Born on June 6, 1978, Dr Singh has developed a very good habit. He loves reading a lot – different books on various subjects. He reads loads of printed material of all sorts, thus widening his knowledge base tremendously. The habit of reading nonstop helped him in cracking the UGC NET repeat...
Post a Comment
Read more

Sanjeev Chadha, Group Chairman of Yield 4 Finance accepted into the Forbes Business Council

Chandigarh : Sanjeev Chadha, Chairman, Yield Group of Companies, a premier provider of financial instruments in trade transactions, has been accepted into the Forbes Business Council, the foremost growth and networking organization for successful business owners and leaders worldwide.   Sanjeev Chadha, Group Chairman of Yield 4 Finance Chadha was vetted and selected by a review committee based on the depth and diversity of his experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors. “We are honored to welcome Sanjeev Chadha into the community,” said Scott Gerber, founder of Forbes Councils, the collective that includes the Forbes Business Council. “Our mission with Forbes Councils is to bring together proven leaders from every industry, creating a curated, social capital-driven network that helps every member grow professionally and make an even greater impact on...
Post a Comment
Read more

ThinkNEXT gets the 'Most Trusted Digital Marketing & Industrial Training Company of The Year' Award

Chandigarh : Mohali-based IT concern ThinkNEXT Technologies has been declared The Most Trusted Digital Marketing and Industrial Training Company of The Year. Munish Mittal, ThinkNEXT's Director received the coveted award recently at an event 'Iconic Business Summit and Awards -2021’ held in the national capital New Delhi .   Munish Mittal, Director, ThinkNEXT Technologies receives the 'Most Trusted Digital Marketing & Industrial Training Co. of The Year’ Award at Iconic Business Summit & Awards-2021  Mittal received the award from renowned Bollywood actress and politician Jaya Prada and Miss Universe Romania Anca Verma. Faggan Singh Kulaste, Union Minister of State for Steel, and Chaudhary Uday Bhan Singh, Minister of State for Khadi and Village Industries, UP were also present. “I am happy that our efforts have been acknowledged. We were competing against hundreds of companies from across India , who along-with us  had participated in the summit. Apart from...
Post a Comment
Read more